Agency Goals

• To support our clients & their families in coping with the client’s mental, physical & developmental disability through quality, professional care.
• To assist our clients in functioning at his/her maximum level of ability by maintaining a clean, safe environment.

Job Training

Through our Job Training Program we offer:
Certified Home Health Aide Training Course
Certified Home Health Aide Equivalency Testing
Personal Care Aide Training Course
Traumatic Brain Injury Training Certification
CPR Training
First Aid Training
Learn about our Student Sponsorship Program by calling
(315) 425-0547!

7 Principles of Care: S.I.P.C.I.D.A.

Safety	Give safe, considerate care in a clean, safe environment.
Infection Control	Use Standard Precautions at all times.
Privacy	Respect the clients and their families' right to privacy and confidentiality. Follow HIPAA.
Communication	Communicate well with our clients, their families, staff and supervisors; with integrity and honesty.
Independence	Assist and encouage the clients to function at their maximum level of ability.
Dignity	Demonstrate personal dignity and treat our clients with dignity.
AGAPE	Accountable Accuracy Give gentle, graceful care. Avoid angry exchanges. Be ready for reconciliation. Promote a peaceful, positive, professional atmosphere. Educate yourself and expect the best from yourself and others.